Most working days go smoothly. But some moments are sensitive. A reorganisation, a dismissal meeting, a shareholder meeting or a gathering about a controversial decision can stir up strong emotions. Usually it stays at words. Sometimes it does not. For those moments it is wise to think about safety in advance, for executives, for employees and for guests.
Examples of sensitive moments
- A reorganisation or the announcement of redundancies.
- An individual dismissal meeting with an employee who may react emotionally.
- A shareholder meeting or other public gathering.
- A visit by an executive to a location where there is unrest.
- A press moment around a decision that attracts a lot of attention.
- A conflict with a customer, supplier or former employee that threatens to get out of hand.
Why arranging it in advance is better
After an incident it is too late to arrange security. And even if nothing happens, the tension beforehand makes the moment harder for everyone involved. Being well prepared lets you go into the conversation or meeting with more calm. Employees who have to deliver difficult news feel supported. And the person receiving the news is treated with respect.
What security does
Security at such a moment is not about making an impression. It is about calm, overview and being able to intervene quickly if needed. Our security officers are meticulous, well-mannered and diplomatic, and work discreetly. That way the meeting stays businesslike, and everyone knows there is someone keeping an overview. In the event of an emotional reaction, a calm, respectful approach is often enough to de-escalate the situation.
Depending on the situation, it may be about protecting an executive, employees or guests. Sometimes one close protection officer is enough, sometimes a team is needed.
A dismissal meeting
In an individual dismissal meeting, small things often make a big difference. Where does the meeting take place? How does the employee leave the building afterwards, and can he or she collect belongings without colleagues watching? What happens to access passes? A security officer nearby, but not in the room, provides calm without disturbing the conversation.
A meeting or gathering
At a larger gathering it is about overview: who comes in, where are the executives seated, how do arrival and departure go, and what happens if someone disrupts the meeting? The route to and from the location is part of it too, especially if protesters or press are expected.
Working with HR and facilities
Sensitive moments often involve more people: HR, the manager, reception, the facilities department or the building's security. Good agreements in advance prevent confusion. Who knows what, who does what if something happens, and who is the point of contact? A security officer who has coordinated with these people in advance can act calmly and quickly when it matters. Afterwards it is wise to discuss how it went and whether anything else is needed, for example if tension remains in the days that follow.
Well prepared
Here too it starts with a clear picture of the situation: what is going on, who will be present and where the risks lie. We then draw up a tailored security plan. Who is where, how do arrival and departure go, and what do we do if the situation changes? If we think something is too risky, we tell you straight away. You receive a personal proposal with agreements, rates and durations.
One moment or a longer period
Security is available for one meeting, one day or a longer period, for example around a reorganisation. That way no one has to go into a difficult conversation or a tense meeting alone. Where needed we combine it with transport by a security driver. Read more about our personal protection or about corporate security.
